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What is Solid Surface made of?

Solid Surface is made of 100% acrylic material.

How do I measure my space?

You can either measure your cabinets or existing countertop. Always measure the outside dimensions from one back corner to the other back corner.

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Do I need to call out where my appliances are placed when measuring?

Yes, please note all sink and appliance locations as well as any exposed ends. Note brand and model number when cooktops or cutouts are needed within the design to ensure a proper cut.

Are samples a true representation of the color selected?

Printed representations of the colors may differ from the actual samples. It is always best to view a sample in your space and light for proper representation of the color. Take home boards are available for check out in all Menards stores, in addition, samples can be ordered of all materials on www.menards.com.

Can sink placement be adjusted forward and backward?

Yes, however there are limitations based on your layout. A Menards Team Member can help you plan accordingly.

Can countertops be made out of square?

Yes, however there are limitations based on the material chosen. Laminate would need to have a self edge. Solid Surface and Quartz can be made in out of square layouts in all edge profiles.

What is a template?

A template is a full size rendering of your countertop that allows you to verify all dimensions, cutouts, end treatments, overhangs, etc. before a countertop is produced.

Do I get my sink cut out materials?

Any sink, appliance or cuts with under 24" remaining material are considered scrap and will not ship with the order.

What are the benefits of templating?

Templates are available for all materials and are shipped directly to your door. They help you avoid costly mistakes by allowing you to verify all aspects of your design and make any changes needed prior to your countertop being produced.

Where do I approve my template?

Your template can be approved online here:

Template Approval

Where do I make changes to my template?

Any changes to your template can be made at your local Menards store. Please note, that some updates may require the store to submit the updates as a custom quote.

Why is my design only available in the self edge style?

Due to postformed nature of laminate countertops if a countertop design requires a profiled edge along both the front and ends of a design it will only be available in self edge style.

Is Solid Surface Repairable?

Yes, Solid Surface is the only renewable countertop surface on the market today

Is Solid Surface food safe?

Yes, due to its non-porous nature, Solid Surface products are safe for food preparation.

What edge profiles are available?

Bevel, Roundover, Double Roundover and Ogee edge profiles are available for no additional charge.

What are the end finishes available and where should they be used?

End finishes offered include profiled, non-profiled and unfinished.

-Profiled ends allow the same edge profile as the front edge of the top, to wrap around to an exposed end. This offers a finished look on any exposed end.

-Non-profiled is a straight cut end that is polished. This is ideal on ends that do not need an edge profile, like next to a stove or refrigerator, or against a wall.

What is a factory installed integrated sink?

Factory integrated sinks offer a clean transition from countertop to sink with no lip for water or dirt build up. These sinks are installed at the factory for a quicker installation of your top. An optional drainboard can be added to any Solid Surface countertop with a factory installed integrated sink for an additional charge.

How do I clean Solid Surface?

Soap, water and a soft dish cloth is generally all that is needed. Hard water marks can generally be removed using ordinary vinegar. Bleach and harsh abrasive cleaners should NOT be used.

How can I buff out scratches that may occur?

Scratches are more noticeable in dark colors, but Solid Surface is completely renewable and repairable using the Solid Surface Refinishing Kit (Item #485-4283) found at your local Menards store.

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Is Solid Surface resistant to heat?

While Solid Surface withstands heat better than most materials on the market, it can be damaged by extreme temperature changes, whether sudden or prolonged. Always use a trivet with rubber feet when placing hot items on your countertop surface. These items include, but are not limited to, pots, pans, and crock-pots.

Can I cut on a Solid Surface countertop?

No, avoid cutting directly on countertops, always use a cutting board.

Can I cut on a Quartz countertop?

No, avoid cutting directly on countertops, always use a cutting board.

What makes high resolution laminate different from standard laminate?

High Resolution laminate offers deep rich, wide sweeping patterns with the look of natural stone.

What is a factory installed undermount sink?

Factory installed undermount sinks offer a smooth transition from the countertop to the sink with no lip for water or dirt to build up. These sinks are installed at the factory for a quicker installation of your top.

What materials are available for undermount installation in laminate?

Stainless Steel, Quartz and acrylic. Please note, acrylic sinks are not recommended for use with garbage disposals.

Will the faucet holes be cut in my laminate countertop?

No the faucet holes will need to be cut on the job site per the installation instructions.

Laminate Install Guide

Can I change the angle of the miter cut?

No, miter angles available are 45 or 22.5 degrees.

How do I care for my laminate countertop?

Wash the surface with mild dish washing detergent liquid or a powdered detergent; add warm water and wipe with a soft dish cloth. Rinse with warm water and dry with a soft cloth. This is generally all that is needed. For stubborn spots, make a paste with baking soda and water. The paste will be slightly abrasive. Work carefully to keep from damaging the surface you are cleaning. Dip a soft bristle brush into the paste and cover the bristles. Gently rub the spot with the brush, moving in a circular motion and pressing very lightly. You may also use magic eraser stain remover following the manufacturer's instructions for stubborn stains. Please note: DO NOT use cleaners that contain harsh acids or abrasives, like but not limited to, bleach.

Is laminate resistant to heat?

Extreme heat can permanently damage laminate countertops. Always use a trivet or hot pad when placing hot items on your countertop surface. These items include, but are not limited to, pots, pans, or crock pots.

Can I cut on a laminate surface:

No, avoid cutting directly on laminate countertops, always use a cutting board.

Is quartz superior to granite?

Quartz is one of the most stain, heat and scratch resistant materials on the market today. It offers a non-porous, food safe surface that will appear relatively seamless. Each quartz countertop features a Lifetime limited warranty. When compared to granite, quartz meets or exceeds every standard.

Is quartz a man-made material?

Yes, Quartz is made natural quartz, making it one of the most durable materials used on countertops. Only diamonds, sapphires and topaz are harder than quartz. This makes quartz a strong and highly durable option.

Are there variations in quartz colors?

Quartz is made from pure, natural quartz. Variations in quartz color, shape, shade, pattern, and size are unique traits of CumstomCraft Quartz. Some Quartz colors may be more consistent than granite, however color variance is an inherent trait expected in Quartz. In addition, small white blotches or random distribution of particles are an inherent part of the overall design and composition and are not considered to be defects under the size of a quarter.

What quartz thicknesses are available?

Midwest Manufacturing and Menards offer 2cm (.79") or 3cm (1.18") material with an allowable variance of +/-2mm (.07").

Do I need to seal quartz?

No, you never need to seal, condition, or wax quartz.

Does Quartz have a warranty?

Yes, all Quartz comes with a Lifetime Limited Warranty.

Is backsplash available to be ordered?

Yes, backsplash comes loose and can be ordered in 2 or 3 cm thick material; 2cm thick material is standard. It can be any height that is desired.

Will my factory included sink come installed?

No, due to the weight of the quartz countertops, kitchen sinks will ship with your countertops uninstalled. The sinks will ship with all necessary mounting hardware for ease of installation in your home or on your jobsite.

Will the faucet holes be cut in my Quartz countertop?

Yes, due to the difficulty of cutting faucet holes on the jobsite, MM Countertops can cut them for you. Faucet holes are cut at 1-3/8" to accommodate your faucet, soap dispenser, dishwasher vent, or sprayer. Check your faucet package for the correct number of holes.

How do I care for my Quartz countertop?

Regular cleaning can be done using a damp cloth and mild household detergent. For best results, clean spills as soon as possible. For tougher spots, use a mild non-abrasive cleaner(s). DO NOT use bleach or harsh chemicals such as oven cleaners, drain cleaners, paint removers, acids, etc.

Is Quartz resistant to heat?

While Quartz withstands heat better than most materials on the market, it can be damaged by extreme temperature changes, whether sudden or prolonged. Always use a trivet or hot pad when placing hot items on your countertop surface. These items include, but are not limited to, pots, pans, and crock-pots.

What is the largest piece that I can order without a seam?

You can order up to 54"x119" without a seam.

What height is the countertop?

1-1/4" Thick.

Black Shalestone Kitchen
Where to Buy
Local Menards Store
CustomCraft Countertops® is available exclusively at Menards. Find a store near you.
Find
Menards.com
Purchase online and have your project delivered to your local store or directly to your home
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Design a Countertop
Design, customize and price your countertop online. Anytime. Anywhere.
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